Privacy Policy

"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means. The term is broad and covers virtually any handling of data.

As a Kuwait based Company, we are following the principles set out in Kuwait`s Data Privacy Protection Regulation (DPPR).

The responsible party within the meaning of the DPPR is: Duwaween Games [ Ahmad Al Jaber Street. Building 20. Al Sharq 1, Al Asimah 15300, KW.] https://duwaween.games (hereinafter referred to as "we", "us" or "our")

* Information that you provide to us, including information provided at the time of registering to use our Website and App, subscribing to any services provided by us, posting material, reporting a problem with our Website and App, or requesting further services; * Information, data, or images that you upload onto our Website and App; * Details of transactions you carry out through our Website and App; * Details of your visits to our Website and App, resources that you access and actions you are working on through the Website and App; * If you contact us, a record of that correspondence; and responses to surveys that we send to you, although you do not have to respond to them. IP addresses We may also collect and process information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our business partners. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. Cookies Please refer to our Cookie Policy for more information on how we use cookies.

We may send your personal information to Amazon's global data centers (AWS), where it could be accessed and processed by our staff or suppliers worldwide. This includes handling your service orders, processing payments, and providing support. By sharing your personal data with us, you agree to this transfer and processing. We'll take reasonable steps to ensure your data is secure and treated in line with our privacy policy. While we store your information on secure servers, please keep any passwords confidential, as internet transmission is not entirely secure, and we can't guarantee the safety of data sent to our Website and App.

We use information held, including Personal Data, in the following manner: *To ensure that content from our Website and App is presented in the most effective manner for you and for your computer/device; *To provide you with information, products or services that you request from us, and to otherwise carry out our obligations arising from any contracts entered into between you and us; *To provide you with information, products or services which we feel may interest you, where you have consented to be contacted for such purposes; *To allow you to participate in interactive features of our service, when you choose to do so; *To notify you about changes to our services; *To investigate any complaints relating to the use of our Website and App or any suspected unlawful activities; *Complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority; *Any other purposes for which you have provided the information; and carrying out whatever else is reasonable or related to or in connection with the above and our provision of goods and/or services to you

We may disclose your Personal Data to any member of our group, which means any corporation deemed to be related to us. We may disclose your Personal Data to third parties: *For the purposes of providing products or services that you request from us, fulfilling our obligations arising from any contracts entered into between you and us, processing payments in connection therewith or otherwise in connection with your use of our Website and App; *Where a third party claims that any content posted or uploaded by you to our Website and App constitutes a violation of their rights under Singapore law, in which case we may disclose your identity to that third party; *In the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets; or *If we or substantially all of our shares or assets are acquired by a third party, in which case Personal Data held by us about our customers will be one of the transferred assets. *We may also disclose your Personal Data to a governmental or regulatory body, law enforcement, or other authorities, in order to enforce our terms of use for the Website and App, to cooperate with any direction, request or order from such parties or to report any suspected unlawful activity.

Our Website and App may, from time to time, contain links to and from the websites of our partner networks, business partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Data to these websites.

You have the following rights with respect to us processing your personal data: Right of access You have the right to obtain information about whether and which of your personal data is processed by us. In this case, we will also inform you about: *The purpose of processing; *The categories of data; *The recipients of your personal data; *The planned storage period or the criteria for the planned storage period; Your further rights; Unless we have been provided with your personal data by you: Any available information about its origin and if available: the existence of automated decision-making and information about the logic involved, the scope and the intended effects of the processing. Right to rectification You have a right to rectification and/or completion if your personal data processed by us is inaccurate or incomplete. Right to restriction of processing You have a right to restriction of processing, provided that *we verify the accuracy of your personal data processed by us; *The processing of your personal data is unlawful; *you need your personal data processed by us for legal prosecution after the purpose has ceased to exist; *you have objected to the processing of your personal data and we are reviewing this objection. Right to erasure You have a right to erasure if *we no longer need your personal data for its original purpose; *You withdraw your consent and there is no further legal basis for processing your personal data; *You object to the processing of your personal data and - unless it is direct marketing - there are no overriding reasons for further processing; *The processing of your personal data is unlawful; *The erasure of your personal data is required by law; *Your personal data was collected as a minor for information society services. Right to information If you have exercised your right to rectification, erasure or restriction of processing, we will inform all recipients of your personal data, of this rectification, erasure of data or restriction of processing. Right to object You have the right to object to the processing of your personal data in case of special reasons. In this case, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing. In case of processing of your personal data for direct marketing purposes, you have the right to object at any time. Right of withdrawal You have the right to revoke any consent given to us at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Right to complain to a supervisory authority Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the competent supervisory authority if you believe that the processing of your personal data by us violates the law.

You may withdraw your consent and request us to stop using and/or disclosing your Personal Data for any or all of the Purposes by submitting your request to. When you withdraw your consent to the collection, use or disclosure of your Personal Data, it may impact our ability to proceed with your transactions, agreements, or interactions with us. Prior to you exercising your choice to withdraw your consent, we will inform you of the consequences of the withdrawal of your consent. Please note that your withdrawal of consent will not prevent us from exercising our legal rights (including any remedies) or undertaking any steps as we may be entitled to at law.

The DPPR gives you the right to access your Personal Data. Your right of access can be exercised in accordance with the DPPR. Any access request may be subject to a fee of an administrative fee at our rates then in force to meet our costs in providing you with details of the information we hold about you. In the event that you wish to correct and/or update your Personal Data in our records, you may inform us in writing of the same by sending us an email. In certain cases, Personal Data may also be corrected or updated via the Website and App. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the DPPR).

Accuracy We endeavour to ensure that all decisions involving your Personal Data are based upon accurate and timely information. However, we rely on you to disclose all relevant information to us and to inform us of any changes in your Personal Data. As such, please disclose all relevant information necessary for us to provide services to you and ensure all information submitted to us is up-to-date, complete, and accurate. Kindly inform us promptly if there are any changes in your Personal Data. Retention We may retain your Personal Data for at least five (5) years, or such other longer or shorter period as may be necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We will cease to retain your Personal Data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the Personal Data was collected and is no longer necessary for legal or business purposes.

*Except in limited circumstances authorized by law, we will not knowingly collect personal information (for example, full name, phone number, or precise location) from children without providing notice to and obtaining verifiable consent from a parent or legal guardian. If you believe we might have any personal information from or about a child, please contact us at media@duwaween.games. *We collect some information (like IP address, device ID, OS, etc.) automatically and use technology like cookies exclusively to support the internal operations of our Services. *We will not knowingly ask for more personal information than is necessary for a child to participate in an activity. *We take steps to prevent children from posting or publicly disclosing personal information. If we become aware of any personal information posted publicly by a child, we will remove it. Parents can contact us if they have any questions about the collection, use or sharing of their children's information

You have several options to control how cookies are used on your device or browser. You can be notified when cookies are set, you can delete cookies that have already been set and you can block all or only certain cookies. For more information on your available options, please visit www.allaboutcookies.org or http://cookiepedia.co.uk/how-to-manage-cookies. Please note: If you update your browser or change your settings or use an online link to reject cookies, these updates will only apply on the device on which you made the respective changes. If you disable or block all cookies, the Duwaween Games website will not function properly. In addition, disabling or blocking cookies may mean that some features Duwaween Games offers will not work as intended or that you will not have access to certain features or personalized settings. Browser settings In most browser settings, you can choose to be notified when a cookie is set or updated, or you can restrict or block certain types of cookies or all cookies. See your browser help for more information. Contact If you have any concerns or questions about this Cookie Policy, please contact us using media@duwaween.games.

By creating or accessing an account on the Service you agree to the following terms and conditions: *Customers using the Service who are minors under the age of 18 shall not register as a User of the website and shall not transact on or use the website. *You agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-oriented or any other material that may violate any applicable laws. *You agree not to post any links or materials that may result in disrupting the Service for other players (e.g. all types of viruses, worms, scripts, phishing pages, etc). *You agree not to attempt to gain unauthorized access to the Service or any of the accounts registered to others or to the computers, servers, networks connected to Duwaween by any means other than the user interface provided by Duwaween. *You agree not to take advantage of any loopholes to circumvent the system. *You will be held responsible for any actions that happen through your account. *You are responsible for maintaining the confidentiality of your login Information, and ensuring that no other users can access your account. In the event that your account is accessed illegally, you must notify Jawaker immediately. *You agree not to impersonate any public and / or governmental figures, celebrities, or any other player on Jawaker. *You agree not to falsely mislead other players to think you are part of the Duwaween management, or a supervisor on Duwaween, or any official Duwaween person. *You agree not to use Service to create any political or religious organizations, or organize peaceful or non-peaceful marches, or incite against a specific group of people. *You agree to respect other users and not to attempt to impose any personal opinion on them. *You agree not to insult, offend, or in any other way attack supervisors while performing their duties. Instead, email Duwaween to report any complaints about them. *You agree not to spam other users using the chat box. *In the event that one of the players offended you in any way, you are kindly requested to file a complaint against them and avoid any direct retaliation. Failing to do so will cause you to be held responsible for any actions you take.

Any changes we may make to our privacy policy in the future will be posted on our Website and App and, where appropriate, notified to you by e-mail. Contact Questions, comments, and requests regarding this privacy policy are welcome and should be addressed to us using media@duwaween.games.